Money Back Guarantee
We want you to approach sleep training confidently! Sleep is a thing for families all over the world because of the commitment they have made through the Little Z's Sleep courses and guides.
We understand there may be reasons why the Little Z's courses might not be a great fit for your family. Reasons may include a change in medical condition for your child, pediatrician consultation, family circumstances, or the unexpected.
Whatever the reason, we want you to feel confident and encouraged in making the right decisions for you and your family, and we are here to help!
While sleep training involves human beings, and human behavior can be unexpected or unpredictable, we know that the Little Z's Sleep Courses can make a difference if followed correctly and consistently during the prescribed weeks of training. If you have followed the program and given it your best, but feel like it didn’t meet your expectations, you may upgrade to a Phone Support or On-Call Support package and work directly with Becca to see results, or you may request a full refund within 30-days of purchase according to the requirements below:
30-Day Money Back Guarantee
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the Sleep Training Courses program. We offer a 30-day refund period for purchases of the Sleep Course offers that include the PDF Plan and Videos.
Refunds do not apply to: Sleep Plan PDF only packages, Packages with Phone or Daily In-App Support.
In order to qualify for a refund you must submit proof that you did the work in the program and that the program still did not work for you. Please note, if you select the multiple payment option (if available) we are not able to stop payments without a refund request being submitted.
With respect to any purchase, you must request your money back within 30 days of the purchase. You may request your money back by emailing support@littlezsleep.com. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase. You must also demonstrate that you have attempted to implement the program without success. To meet this requirement, you must submit the work outlined below (based on the program you are requesting a refund for):
Baby Sleep Training Course Ages 4-5 Months
The work that you need to submit with your request for a refund includes ALL of the following items (which are outlined inside the program):
Reviewed and completed (by marking “complete”) each of the course modules,
Submit a completed sleep log for 2-weeks of training clearly showing program implementation for 2-weeks
Completed and received the Daily E-Prerecorded messages by Becca
Provide the start and end date for the 2-week training
Tell us why the Baby Sleep Training Course was not a good fit for your family. What did you expect that you did not get once you were inside the program?
Baby Sleep Training Course Ages 6-16 Months
The work that you need to submit with your request for a refund includes ALL of the following items (which are outlined inside the program):
Reviewed and completed (by marking “complete”) each of the modules.
Submit a completed sleep log for 2-weeks of training clearly showing program implementation for 2-weeks
Completed and received the Daily Prerecorded E-mail messages by Becca
Provide the start and end date for the 2-week training
Tell us why Baby Sleep Training Course was not a good fit for your family. What did you expect that you did not get once you were inside the program?
Toddler & Preschool Sleep Training Courses
The work that you need to submit with your request for a refund includes ALL of the following items (which are outlined inside the program):
Reviewed and completed (by marking “complete”) each of the modules.
Submit a completed sleep log for 3-weeks of training clearly showing program implementation for 3-weeks
Completed and received the Daily Prerecorded E-mail messages by Becca
Provide the start and end date for the 3-week training and verify you trained your child in a crib
Tell us why Toddler or Preschool Sleep Training Course was not a good fit for your family. What did you expect that you did not get once you were inside the program?
Newborn Sleep Course, The Family Pack, The Complete Schedule Guide & Early Morning Wakes Guide
Due to the inclusive nature of all Little Z's Intellectual Property inside Newborn Sleep Course, The Family Pack, The Complete Schedule Guide & Early Morning Wakes this offer is non-refundable and will be excluded from the money back guarantee.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
Last Updated: January 22, 2023
